5

Great service great mechanics got my car fixed very fast recommended to all.

5

Lydell motors is the best. I have never had a bad experience. Mark is a honest sincere person beside a top notch knowledgeable mechanic .He treats my car like his own. I value his opinion and knowledge. Thank you, Dorothy cacace

Thank you Dorothy for your stellar review! We so appreciate you! Enjoy the rest of the summer!

- Lydell Motors
5

Great communication and service. Reasonable prices. A tool was accidentally left in the car and got a call quickly to notify me, express regrets, and have it retrieved. Transparent, conscientious, accountable service.

Thank you for the amazing 5-star review! We are thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent communication and transparent service. We apologize for the oversight with the tool, but glad we were able to swiftly rectify the situation. We look forward to serving you again in the future!-Mark

- Lydell Motors
5

Excellent Customer Service. Completed repairs way ahead of schedule. Great workmanship. Would definitely use again, and would highly recommend !

Thank you for the fantastic feedback, John! We're thrilled to hear that you had such a positive experience with us. Our team is dedicated to providing top-notch customer service and high-quality workmanship. We look forward to serving you again in the future. Thanks for recommending us!-Mark

- Lydell Motors
5

Always thorough and always provides full detail on what and why. So easy to deal with; always there, always pleasant.

Deborah, your words mean the world to us! It's fantastic to know that we consistently met your expectations with our thorough and detailed service. We're pleased to hear that our customer service was pleasant and that we exceeded your expectations. We will continue to provide you with the same level of exceptional service. Thank you for choosing us!-Mark

- Lydell Motors
5

Lydell Motors was the best auto repair experience I could ask for. They were thorough, hardworking, kind, and explained everything very well. Absolutely incredible service, thank you Lydell Motors!

Marijke, thank you for choosing Lydell Motors! We are thrilled to hear that you had an excellent experience with our team. Providing thorough and high-quality service while maintaining clear communication is what we strive for. We appreciate your kind words and look forward to serving you again in the future. -Mark

- Lydell Motors
5

I came to Lydell Motors after first visiting a local Porsche dealer. I needed a second opinion on a bent rim that Porsche had quoted $2845 to replace, and I also needed tires. I found Lydell through Tire Rack's preferred installer list, had the tires drop-shipped there, and then reached out a few days later after they had arrived. From the first interaction, Mark and the others I spoke to were accommodating in a way that felt genuine rather than transactional. I scheduled an appointment, but then accidentally no-showed it due to a household communication breakdown so I didn't have the vehicle. When I called back weeks later to reschedule, there was zero guilt-tripping. No passive-aggressive comments. Just patience and understanding, and we set a new date. The work itself was excellent. They repaired the rim same-day so I wouldn't have to buy an entirely new one, handled the tire mount and balance, and the alignment. The cost was a tiny fraction of what the Porsche dealer quoted, and the car drives flawlessly again. However, what stands out most is how these guys operate when things get a bit complicated. The day of the appointment, I showed up a little late after dropping my daughter to daycare. Then I failed to mention at dropoff that I needed the car back by 5:15 to pick her up in Orange. By the time I did share that constraint, it was already 3pm. I went into worst case scenario planning mode and showed up to just grab the car seat from their shop at 4:30 and figure out the rest by getting an uber. When I arrived, they told me they had put two techs on the car after I called, and the car was already finished. I was, and still am, blown away by how they went above and beyond to help me when it was my mistake. That showed to me that these are people who care about their customers. I have not found a shop more considerate, hardworking, or accommodating. I will definitely be back.

Hi Jacob, thank you for taking the time to write such a detailed review! We are thrilled to hear about your positive experience at Lydell Motors. Our team is dedicated to providing exceptional service, and we are glad that you felt valued as a customer. It's great to know that we exceeded your expectations, from the quality of our work to our willingness to help in challenging situations. We truly appreciate your kind words and look forward to serving you again in the future!-Mark

- Lydell Motors
5

I brought my car here for an oil change and oil pan replacement, and I had a great experience. They did very good work at a fair price. The owner and staff were all very nice, friendly, and easy to work with. I would definitely recommend them.

Thank you for the glowing review, Ben! We're thrilled to hear that you had a great experience during your recent visit. It's our goal to provide excellent service at a fair price, and we're glad that you felt we delivered on that promise. We appreciate your recommendation and look forward to serving you again in the future!-Mark

- Lydell Motors
5

I had a check engine light from a front O2 sensor in my VW and they did a great job fixing it. I asked them to give my car a full look over and they let me know about an issue I was having with my e break. I think they even charged my AC for me without me asking because it was in need and when I drove off the lot it was coming out ice cold. This was during a heat wave. I'll be getting all my repairs done here. Staff is very friendly too.

Thank you for the great review, JP! We're thrilled to hear about your positive experience with us. Our team always strives to go above and beyond, so it's fantastic to know that we were able to address all of your concerns and even provide some unexpected services. We can't wait to assist you with any future repairs or maintenance needs. -Mark

- Lydell Motors
5

Lydell was great! John was extremely helpful and told me exactly what was going on with my car. Had some carbon deposit in a VW intake manifold where he showed before and after cleaning horoscope pictures. These folks are clearly so passionate about their work and fair and communicative on cost and timing. The work came down to exactly the original quoted price. I would highly recommend them especially for German cars!

Thank you for leaving such a wonderful review, Zachary. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. -Mark

- Lydell Motors
Lydell Motors is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lydell Motors (203) 288-9015 if you have any issues in accessing any area of our website.