5

First time at Lydell motors for an issue with my 2005 X5. I told Mark and Jim the problem and explained to me what needs to be done to properly diagnose the problem, dropped off car next day and got a call from Mark before any work was done on what was needed to be done to fix the problem. I have to say these guys know their stuff around BMW’s. I would definitely have Mark and Jim and their team of professionals work on any of my vehicles. If you care about your car this is the place to bring it.

5

Mark was very professional and courteous. He called and gave us an update on our car. Service was performed as requested. Overall very excellent experience

5

Mark and team did an excellent job servicing my A5. The work was completed in a timely manor and at a reasonable cost, much less than the dealership. They also kept me well informed during the entire process.

5

Come here all the time for oil changes, rotations, and other basic needs. Lydell without prompt and for free helped me fixed an issue from a previous accident repair that was done from an overrated "Honda authorized" dealership. I finally found the solution thanks to Lydell's help and will never go elsewhere if I have automotive needs. One of the few trustworthy and thorough businesses around.

5

To say I’m impressed with the quality of their work is an understatement. I’ve driven by Lydell motors thousands of times, and after years of having Mickey Mouse style work done at cheap-work shops around town, I finally scheduled a major service for my Audi B7, hoping to find a reliable and honest mechanic. These guys are outstanding. Work was performed in a timely manner, with proper torques, tolerances, and knowledge applied. I will never take my cars anywhere else. Thank you for restoring my faith in finding a reputable mechanic.

5

thorough, with a willingness to talk through diagnosis. Patient and earnest. Book an appointment and see for yourself

5

Quality of the service is always outstanding. Repair work is first rate and the communication is excellent. Mark, Kurt and Jim are very helpful and knowledgable.

5

Like your doctor or your bank, the most important thing in choosing an auto repair shop is trust in their performance. Thus I’m a repeat customer for thirty years.

5

I was in New Haven for an emergency and my headlight went out. Lydell jumped to my aid so I could drive back to MA in the dark. They were so kind, so polite and reasonable.

5

This is my second time using this particular shop and I am very happy with their work their professionalism and the mechanics he has employed. I highly recommend choosing Lydell Motors for your next or any upcoming maintenance or repair.

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