5

Lydell Motors provided terrific service for my 2011 BMW 328i. This older car was in need of an oil change and a once over. The Lydell team offered drop off service despite the COVID restrictions, serviced the car and alerted me to other potential repairs. I appreciated the fact that Jim ran the list of items in need of work and gladly helped me prioritize as I try to decide whether to keep the car or replace. They even noticed a small tack in a tire and plugged it for me....terrific service Lydell!

5

I needed a new mechanic to work on my Saabs, which isn’t easy to find when they’re no longer manufactured. I went to meet Mark Lydell before sending the car to him. I was impressed by the knowledgeable staff and also their interest in working on it. I was unaware of just how much repair it needed when I heard the estimate-yikes-but when it was done I felt like I had a brand new car that I could trust, that was very thoroughly gone through and safe. You get what you pay for and this was worth every penny. I got a whole lot in return, and peace of mind is priceless. I will be returning there with my other two Saabs when I need them repaired and even taking another vintage car in for its return to the road. Mark is a generous and kind man with a very calm demeanor and that’s especially comforting when it comes to my cars.

5

Customer service was excellent on all levels. The employees were kind and respectful. They answered questions and took time to explain the work that was done and what they found that may need attention in the future. The public space including the waiting area and bathroom were spotless! Overall a pleasant experience. I will return to have them care for my car again.

5

Excellent service, reasonably priced, caring attitude.

5

Skillful, great at problem-solving, responsive and reliable; professionalism at its best

5

Excellent service and care once again, even with a difficult repair

5

Very knowledgeable and professional. Thanks for your help.

4

very good service, honest and reliable

5

Excellent quality services provided by a professional and courteous staff.

5

As a first time customer of Lydell Motors, I was impressed with the manner in which Mark at Lydell Motors explained to me what needed to be done to get my SAAB to start and the work required so I could continue to drive it. When the work was completed, Mark at Lydell Motors gave me a very detailed explanation of what they fixed and even wrote who the technician was that fixed the problem area. (I had several.) I was very pleased with my overall experience and would not hesitate to go back to Lydell Motors or recommend them.

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